No. It's a UK-formulated interpretation of a scent you already know, sold under our own name. We don't use the designer's bottle, their packaging or their branding, and we don't claim any connection to them. If you want the original, buy the original — it's a different shop and a lot more money.

Close, not identical. The opening is where you'll notice the difference. The heart and the base are where ours hold up. Most people who know the original recognise it straight away.

A 30ml XZACT bottle: clear glass, gold cap, filled by us. Eau de parfum strength, sourced in the UK.

On skin, a few hours, though it depends on your skin and the heat. On clothes, longer. As for the bottle, three sprays a day makes 30ml last a few months. Spray like you want the whole taxi to know you've arrived and it won't.

Because of what's in it. The very cheap ones are mostly alcohol and water, which is why they've gone by lunchtime. Ours is a proper eau de parfum concentration from UK suppliers who have to meet UK cosmetic safety rules. You're paying for the hours it stays on.

You're not paying for the Oxford Street shop, the celebrity campaign or the heavy glass. That's most of the cost of a designer bottle and none of the smell. Removing it is the whole business.

Message us. There are 29 in the range and it isn't fixed — if enough people ask for the same one, it goes into the next order. Give us a name to work from, or something you already wear. “Something nice” is hard to shop for.

Not to buy. What's left in a bottle after decanting goes into 1–2ml samples, and we drop one into orders when we have them — usually something we think suits what you've just bought. It's a bonus rather than something you can request, so we can't promise a particular one.

Out of sunlight, away from heat. Not the car dashboard, not a windowsill. Heat ruins the top notes faster than anything else.

Add what you want to the cart and press Send order on WhatsApp. It arrives with us already written out, you just press send. We reply to confirm and send payment details.

Mobile money, before we dispatch. We confirm the order first, then send the details, and it goes out once payment lands. No cash on delivery — the rider doesn't carry a float.

Fair question to ask of a new shop. What we can offer: every price is on the site, delivery is added before you send the order so the total you see is the total you pay, and the WhatsApp number at the bottom of every page reaches a real person. Start with one bottle if you'd rather, most people do.

A code someone passes on to you. Enter it in the cart and 10% comes off before you check out. Whoever's code it is gets 10% off their next order too. One code per order.

UGX 10,000 in Kampala, UGX 15,000 upcountry. It's added before you send the order, so nothing turns up later that you didn't agree to.

Kampala, same day by boda if you order and pay before 2pm. Upcountry goes by courier and takes longer — we'll tell you how long when we confirm. Traffic and weather are real, so order early if it's for a particular day.

Until it's packed, yes — message us quickly. Once it's with the rider, no.

No, and nowhere selling fragrance does — once it's left us we can't sell it to anyone else. If you're unsure, message us before you order. We'd rather spend ten minutes helping you choose than have you stuck with a bottle you won't wear.

Send a photo the same day and we'll replace it. Glass travels badly sometimes. That's ours to sort out.

Online, delivering across Kampala — there's no shop to walk into. While stock is held in Uganda, XZACT is run from the UK, which is where the fragrance is sourced. The About page explains why that matters.